Our Return Policy
At OutWear, your satisfaction is our priority. We want you to love what you ordered, but if something isn't right, we're here to make it easy.
Returns & Exchanges
You may return or exchange any item within 30 working days from the date of purchase, provided that the item meets the following conditions:
- The item is in its original packaging
- The item is unworn and in its original condition
- The item has no defects caused by the customer
Refunds
Refunds are accepted within 30 days of purchase with no exceptions. Once we receive and inspect your returned item, we will process your refund promptly.
Return Shipping
We've got you covered — OutWear will cover all return shipping costs. Simply contact us to arrange your return and we'll take care of the rest.
How to Initiate a Return
To start a return or exchange, please get in touch with our team:
Our team will guide you through the process and ensure a smooth experience.
